Northwest Door Tacoma Retail Division
Garage Door Sales, Service and Installation 253-537-2266
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Customer Testimonials

Please read comments from our highly satisfied customers. Each is pleased with the service, professionalism and quality of our work. This has allowed us to maintain long-term relationships with them. We look forward to adding you to our list of highly satisfied customers!

“The Only Company I Trust”

Northwest Door has an incredible staff of people who have passion for the industry and know every detail of technology that goes into their door. When I made my visit in person I was first impressed with the beauty of their displays. The variety of door styles with the different glass options and colors available you can touch and feel. Each door was clearly priced and the best part was there was no pressure. The sales person approaches with kindness and excitement to explain the features and benefits and answer any questions. The showroom is the best place to visit when you are in the market for buying a new garage door. Northwest Door is the only company I trust to install my garage doors.

“I Could Not Be Happier”

Bryan removed the old door and installed the new door quickly and the finished product was flawless. He set it up so well that the only noise I hear is the motor running. He corrected for some minor sagging in my framing so that the door is square and sealed all around. When he was done he swept my garage and left it cleaner than when he arrived. I could not be happier.

“Super Impressed”

I am so super impressed with the product and the service at Northwest Door. We were given homes to go look at which helped us to see how much an elegant new garage door can change the whole character of one's home!! They were fast, efficient, friendly and every detail was seen to during installation!! I cannot recommend them highly enough.

Carolyn C.

“Pleased With My Entire Experience”

I was very impressed with the professionalism from Northwest door. From the initial salesman and his knowledge of their product to the customer service person, who was very helpful, to the installation crew that hung my beautiful new Modern Classic garage door. I am so pleased with my entire experience! Thank you Northwest Door! I will be recommending you to all of my friends & family!

Nettie H.

“They Do It All”

We are a local residential property management company in the Pierce County Area. NW Door is the first company we dispatch when our tenants have garage door issues. Whether it be garage door replacements, snapped springs, or a new automatic operator, they do it all. They are fast, professional and fairly priced. We recommend NW Door!

“Job Well Done”

I purchased a "Modern Classic" 8' x 8' Aluminum frame garage door with Tempered Satin Etch glass lites. A sales representative came out to the house to inspect the opening and ceiling height in order to make sure that the door & hardware would fit properly. A couple of small modifications to the framing were needed in order to install the new unit. The door was installed by Northwest door service techs, along with a Liftmaster 1/2HP belt-drive opener and keyless entry pad. They came out and had everything up in running in about 3 hours time. Job well done!

Dan H.

“Best Technicians in the Door Business”

In the number of years that I have been at Red Dot as the Facilities Engineer, Ernie is probably one of the best technicians in the door business I have had to work with. Ernie has got us out of trouble numerous times when we have had issues with our doors. If the door could not be repaired immediately, he made it so it would be able to close and secure the building for the evening until parts could be attained the following day. Ernie has identified problems, which required repair, thus this has not cost us down time with doors not being able to open or close properly. He has made recommendations concerning safety issues that should be corrected which we have been able to go along with these and take corrective actions before someone may have been injured or equipment damaged.

Please pass along my thanks and Red Dot Corporation thank you to both these individuals for their dedicated efforts.

Happy Holidays to you and all the personnel at NW Door.

Terry Hart, Facilities Engineer
Red Dot Corporation

“Excellent Customer Service”

Northwest Door’s prices are very reasonable and are very hard to beat, especially when you take into account the customer service that they provide on top of that. Northwest Door, Inc. is a great local company and I look forward to working with them and their staff on future projects.

Tony V, Project Engineer

“Providing Engineering Options”

Foushee has depended on NWD for years to not only be competitive in the contracting/building market but also provide engineering options to non-standard overhead door requirements. The refreshing part of NWD sales team is the quick response and in-depth questions allowing us to provide proposals to meet the customer needs the first time. We depend on NWD to meet our customers’ needs and look forward to a long lasting relationship.

Robert G, Project Manager
Foushee and Associates

“Competitive Pricing”

Red Dot Corporation has been doing business with Northwest Door for the past 10 years. We have over 10 loading dock doors and 4 large vehicle doors and countless man doors in two large facilities.

When called for service (normal hours or after normal hours) they normally have one of their technicians respond within 2 hours, and if they are called after normal hours, they will respond with a phone call and approximate time of arrival.

Their quotes for repairs or new door installations are always at or below competitors pricing. Their technicians work is always top notch and they usually go above and beyond to insure a top quality job. I would highly recommend Northwest Door for any new, replacement or repairs.

Terry Hart, Facilities Engineer
Red Dot Corporation

“Fast Response, Top Quality”

It has really been a pleasure working with the staff at Northwest Door. They have always provided the Washington State Military Department with professional quality work, especially with their fast responses to our needs on repairs with all of our security type issues we have with our facilities even outside of normal business hours. I have been working with Northwest Door for the last five years and they have worked for the Department for many years prior to myself with great satisfaction. I would recommend their services to anyone and I have used them in my personal life also for a garage door.

Robert W

“I am a very satisfied customer”

Although a long time McClendon customer, I used your Home Services for the first time. I had two garage doors removed and two new garage doors installed on July 15th by Northwest Door, Inc. of Tacoma. The task order number and my customer ID are shown above.

The person who did the work is named Rudy. Since I am a retired engineer and an all-around handyman, I watched the removal of the two old doors and then, the installation of the two new doors. I am very pleased with the entire job. Rudy was very efficient and methodical durding the entire task. In addition, he left the work area neat and completely clean. I will recommend your company and specifically Rudy to other people that require similar services. I am a very satisfied customer.

Merrill E. Kleinmann

“Thanks once again”

Thanks once again for the installation of our garage door.  From the first contact with McClendon Home Services to your estimate and to Bob's expertise it was a professional job and no stress for us. 

Appreciated too the installation of weather strip on the other door that you had Bob do while here.

Joel and Paula Ingebritson
Woodward Ave, Seattle

“I was so pleased with Northwest Door's service”

Thanks, Bob, for being so quick to respond and also for getting the garage door installed in record time. I was so pleased with Northwest Door's service and willingness to do business via text.  Thanks again!

Nancy Stambaugh

“Thank you for the excellent service”

Bob, thanks.  Greg just left, he did great work, the door looks and functions great.  Thank you for the excellent service.

Sean Longosky

“It is really nice to have someone who responds so fast to our requests”

Thanks for coming out today and taking care of the small issues that we had going on. It is really nice to have someone who responds so fast to our requests and small issues which helps us keep our schedule for our homeowners. I also appreciate how you guys accommodate our installs with the site conditions. I also like the fact that we now deal with the manufacture of our garage doors so we don’t have delays do to missed orders or out of stalk issues like we seemed to have in the past with other companies. I know things happen and sometimes they are total out of our control but it is nice to see a company try a little hard then the other guys.

Chris Wright
American Classic Homes

“Thanks for a great job and professionalism shown by all within the company”

Just wanted to let you know that I was REALLY happy with the job Dennis did on the installation of our new garage door.  He arrived a slight bit ahead of time, had all the necessary parts and extra parts per our agreement and did an outstanding job with the installation.

He even gave me some GREAT pointers on additional capabilities our garage opener had, and pointed out the pit falls that could happen with the locks on both the door and with the opener (as related to the remotes).

Thanks for a great job and professionalism shown by all within the company.

Richard Sherwood

“He said the door looks so good he may have to paint his house to make it look as good as the door!”

He just called and said he was so pleased with his door and Greg, it runs very smooth and Greg did an excellent job!  He said the door looks so good he may have to paint his house to make it look as good as the door! ?   

“It is really nice to have someone who responds so fast to our requests”

I just wanted to let you know that David L. was out there yesterday and he did a wonderful job fixing our garage door springs.  He was very pleasant to work with and we were very happy with the results.

Thanks again for getting us fixed up quickly.  It is greatly appreciated.

Brian Hall
HC Homes, Inc.

“Wanted to let you know that we are very happy with the doors. ”

Wanted to let you know that we are very happy with the doors. Your installer was a great person to have on the property. He took his time and I did not feel that he was in a hurry to get to the next job. With that I would like to get a price on the optional decorative hardware. We are interested in Deco Kit C. Is this something I could install or does it have to go through your installers? Also if I wanted to change grid design in the window to something like your 6-lite pattern could I?

Tony Ostlund

“Thanks for hiring such GREAT people!!!!!!!”

6-10-15 Dave came to my house to service my garage door and opener. He found something wrong in the way the door had been built originally.(it was not put in by your company) Dave had parts needed and he repaired it quickly and efficiently. That work he did will save me problems, cost and time in the future. He is smart, friendly and polite. I wish more people were like him!!! Please don't ever let him leave.......

Thanks for hiring such GREAT people!!!!!!!

Contact a Garage Door Specialist at 253.537.2266.
Come see our brand new showroom at 9001 Pacific Ave. in Tacoma, WA. We have over 20 full-size beautiful garage doors to view.

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